Terms of Service

1. General provisions

The halagwardii.pl website (the “Website”) is operated by Hala Gwardii spółka z ograniczoną odpowiedzialnością, plac Mirowski 3, 00-138 Warszawa, Poland, Tax ID (NIP) 5252862206, KRS 0000899474, REGON 388945381 (the “Operator”).

The Website is informational and presents the Hala Gwardii project at plac Mirowski 3, 00-138 Warsaw (the “Hall”), including its purpose, planned offering, events and cooperation opportunities.

These Terms set out the rules for using the Website, the scope and conditions of electronic services, the rights and obligations of Users and the Operator, and the complaints procedure. The Terms are available free of charge on the Website in a form that can be saved and reproduced.

Browsing is not consent to marketing, consent-based processing or cookies. Users should be able to read the Terms and Privacy Policy before submitting a form.

2. Definitions

User – any natural person, legal person or organisational unit without legal personality using the Website.

Consumer – a User who is a natural person acting for purposes not directly related to their business or professional activity.

Business – a User acting in the course of a business or professional activity, including a person representing such a business.

Form – a contact form available on the Website, in particular: “Contact”, “What will be in the Hall”, “For tenants”, “For organisers”, “For media” and “Partnerships”.

Content – texts, graphics, photographs, visualisations, plans, sections, videos, trademarks, layout and other elements published on the Website.

Electronic service – a free service provided electronically by the Operator to the User within the meaning of the Polish Act of 18 July 2002 on the provision of services by electronic means.

3. Technical requirements

Using the Website requires a device with Internet access, a current web browser supporting HTML5, CSS3 and JavaScript, and JavaScript enabled.

Submitting a Form additionally requires a valid e-mail address where the Form asks for one.

The Operator endeavours to make the Website work properly in current versions of popular browsers but does not guarantee correct operation in outdated or non-standard browsers.

4. Scope of services

Through the Website the Operator, free of charge: (a) provides information about the Hall, its history, planned offering, events and cooperation rules; (b) allows enquiries or applications to be sent via a Form; (c) makes informational materials available for download, such as plans and sections.

Browsing is free, requires no registration and lasts from opening to leaving the page. The form service consists of receiving an enquiry. Further correspondence and any lease or cooperation contract are separate. The CMS is for authorised administrators, not a customer account.

The Operator does not sell tickets, take reservations for premises or conclude lease agreements through the Website. Information about the offering is not an offer within the meaning of Article 66 of the Polish Civil Code nor a commitment to conclude a contract, unless expressly stated otherwise.

5. Rules of use

The User shall use the Website in accordance with applicable law, these Terms and good practice, in a way that does not disrupt its operation or the rights of others.

In particular, it is prohibited to: (a) submit unlawful, offensive, misleading content or content infringing third-party rights; (b) impersonate another person or institution; (c) send unsolicited commercial information (spam) through Forms; (d) take actions aimed at disrupting the Website, including automated attacks, attempts to bypass security or excessive load on infrastructure; (e) harvest data from the Website by automated means in breach of these Terms or the law; (f) introduce malware.

The Operator may limit the number of submissions from one IP address in a given time and use other anti-abuse mechanisms. After the limit is exceeded, the Form may be temporarily blocked.

The User is responsible for the accuracy and currency of data provided in a Form and for being entitled to provide third-party data, if any.

6. Contact forms

Submitting a Form consists of completing the required fields and confirming with the send button. Required fields must be completed; otherwise the Form cannot be sent.

The enquiry is saved in the database before an e-mail notification is attempted. A notification failure does not necessarily mean the enquiry was not saved. A sent status means acceptance by the configured mail transport, not that staff have read it. Contact hello@halagwardii.pl if needed.

The Operator replies within a reasonable time, as a rule within [NUMBER] business days. Submitting a Form does not guarantee that a contract will be concluded or that a specific substantive reply will be given.

The User may at any time request deletion of their enquiry by contacting the Operator at hello@halagwardii.pl, subject to provisions that permit or require further processing.

The processing of personal data provided in a Form is described in the Privacy Policy.

7. Copyright and intellectual property

Content on the Website, including layout, code, texts, photographs, visualisations, plans and sections, is protected by copyright, related rights or other intellectual property laws and belongs to the Operator or its licensors.

The Hala Gwardii name and graphic signs are protected as provided by law. These Terms do not assert registration of a particular trademark.

The User may use Content only within private fair use and within the right of quotation. Copying, distributing, modifying or commercially using Content requires the Operator’s prior written consent.

Materials intended for media may be made available on separate terms, which the User will be informed of when they are provided.

Visualisations and plans on the Website are illustrative and may differ from the final state.

8. Nature of information and disclaimer

Planned offers, dates and visualisations describe a project stage and may change. Current conditions should be agreed before commitments are made. This does not remove responsibility for published content or contracts.

Maintenance or security incidents may cause temporary unavailability. The Operator takes steps to restore services. Liability is assessed under applicable law and the circumstances.

Nothing excludes liability for intentional damage or non-waivable rights. Statutory consumer protection also applies to sole traders where the law so provides.

9. Links to external services

The Website includes Facebook, Instagram and LinkedIn links and an embedded Google Maps iframe, which may connect to Google without a link being clicked. Data processing and cookies are addressed in the privacy and cookie policies.

The Operator has no influence over the content or operation of external services and is not responsible for them.

10. Digital accessibility

Accessibility barriers can be reported to hello@halagwardii.pl, indicating the page, issue and preferred contact method.

11. Complaints

The User may submit objections concerning the Website or electronic services to hello@halagwardii.pl or in writing to the Operator’s registered office.

A complaint should include contact details and a description of the problem and, if possible, the circumstances (date, device type, browser).

The Operator handles complaints within 14 days of receipt and informs the User of the outcome at the e-mail or postal address provided.

Consumers may use out-of-court complaint and redress mechanisms, including mediation or proceedings before permanent consumer arbitration courts at the Trade Inspection, and the help of a county (municipal) consumer ombudsman. Information is available on the website of the Polish Office of Competition and Consumer Protection (uokik.gov.pl). The EU ODR platform under Regulation (EU) No 524/2013 has been discontinued and is no longer available.

12. Personal data and cookies

The controller of personal data processed in connection with the Website is the Operator. Details on purposes, legal bases, retention periods and data subject rights are in the Privacy Policy.

Information on cookies and similar technologies is in the Cookie Policy.

13. Changes to the Terms

The Operator may amend the Terms for important reasons, in particular changes in law, changes to the scope or operation of the Website, security or quality improvements, court rulings or authority decisions.

New versions state an effective date, do not apply retroactively and do not change existing contracts. For ongoing services, notice and timing must preserve statutory rights. Continued browsing is not consent to new processing purposes.

A User who does not accept the changes should stop using the Website.

14. Final provisions

These Terms and the services on the Website are governed by Polish law. For Consumers, the choice of Polish law does not deprive them of protection under mandatory provisions of the law of their habitual residence.

Court jurisdiction follows applicable legislation. These Terms do not limit the right of Consumers or other legally protected persons to bring claims before a competent court.

If any provision of these Terms is found invalid or ineffective, the remaining provisions remain in force.

Matters not regulated by these Terms are governed by generally applicable law, in particular the Civil Code, the Act on the provision of services by electronic means and the Consumer Rights Act.

Operator details: Hala Gwardii spółka z ograniczoną odpowiedzialnością, plac Mirowski 3, 00-138 Warszawa, Poland, Tax ID (NIP) 5252862206, KRS 0000899474, REGON 388945381. Contact: hello@halagwardii.pl.